Privacy Policy

Effective date: August 31, 2026

This Privacy Policy explains how tianaproduct collects, uses, stores, and protects personal information when you visit our online shop, tianaproduct an account, place an order, contact us, or otherwise use our services.

The shop is operated by TIANA SCOTT as a sole proprietorship under the legal company name Solo proprietorship, registered under SIRET number SSN 287060788. Our business address is 831 WALNUT STREET, 43604 TOLEDO, OH, United States.

Data We Collect

We may collect identification and contact information, including your name, email address, telephone number, billing address, shipping address, and account details.

When you place an order, we collect transaction information such as the products purchased, order value, currency, delivery method, billing and shipping details, payment status, refunds, and related correspondence.

Payments may be processed by Stripe or another authorized payment service provider. Payment card information is submitted directly to the payment processor and is not stored in full on our systems. We may receive limited payment information, such as the card brand, expiration date, last four digits, payment status, and transaction identifier.

We may automatically collect technical and usage information, including your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, session activity, and cookie identifiers.

We also collect information you voluntarily provide when you contact customer support, submit a review, subscribe to marketing communications, participate in a promotion, or otherwise communicate with us.

How We Use Personal Data

We use personal data to operate the shop, process and deliver orders, accept payments, issue refunds, provide order updates, manage customer accounts, respond to questions, and provide customer support.

We also use personal data to verify transactions, prevent fraud, protect our customers and services, enforce our terms, maintain business records, comply with tax and accounting obligations, resolve disputes, and satisfy applicable legal or regulatory requirements.

Where permitted by law, we may use your information to personalize the shopping experience, analyze shop performance, improve our products and services, and send promotional communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or contacting us.

Depending on your location, our legal bases for processing may include performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the shop, your consent, and the establishment or defense of legal claims.

Payment Processing and Service Providers

We share personal data only as reasonably necessary with service providers that help us operate the shop, including Stripe for payment processing, hosting and ecommerce platform providers, shipping carriers, fulfillment partners, analytics providers, email services, fraud-prevention services, professional advisers, and tax or accounting providers.

Stripe processes payment information under its own privacy policy and security standards. Its privacy policy is available at https://stripe.com/privacy. By choosing an available payment method, you authorize the relevant payment provider to process the information necessary to complete the transaction.

We may also disclose information when required by law, court order, or a valid governmental request; to investigate fraud or security incidents; to protect legal rights and safety; or in connection with a merger, financing, sale, or transfer of all or part of the business.

We do not sell personal information for monetary consideration. We do not share personal information for cross-context behavioral advertising unless this is disclosed and any legally required choice is provided.

Data Protection

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. These safeguards include access controls, secure communications, limited staff or contractor access, account authentication measures, and the use of payment processors that maintain payment-industry security standards.

No internet transmission or storage system is completely secure. Although we work to protect personal data, we cannot guarantee absolute security. You are responsible for protecting your account credentials and should notify us promptly if you suspect unauthorized use of your account or payment information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Order, payment, tax, and accounting records are generally retained for up to seven years after the relevant transaction, unless a longer period is required by law. Customer service correspondence is generally retained for up to three years after the matter is closed. Marketing information is retained until you unsubscribe or withdraw consent, subject to a limited suppression record used to honor your request.

We may retain information for longer where necessary to comply with legal obligations, prevent fraud, resolve disputes, enforce agreements, or establish, exercise, or defend legal claims. Data that is no longer required is deleted, anonymized, or securely isolated.

Cookies and Similar Technologies

Our shop uses cookies and similar technologies to keep the website functioning, remember preferences, maintain shopping carts, support secure checkout, prevent fraud, measure performance, and understand how visitors use the shop.

Essential cookies are required for functions such as navigation, account authentication, shopping cart management, security, and payment processing. Where required by law, analytics, personalization, and advertising cookies are used only after you provide consent through the available cookie controls.

You may manage cookies through our cookie banner, when available, or through your browser settings. Blocking essential cookies may prevent parts of the shop, including checkout, from operating correctly. Your browser may also allow you to delete stored cookies or send privacy preference signals. We honor legally required browser-based opt-out signals where applicable.

International Data Transfers

Our business is located in the United States, and personal data may be processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your place of residence. Where required, we use appropriate contractual and organizational safeguards for international transfers.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to personal data we hold about you, request correction or deletion, obtain a portable copy, restrict or object to processing, withdraw consent, and opt out of certain targeted advertising, sale, or sharing activities. Withdrawing consent does not affect processing that occurred before the withdrawal.

You may also unsubscribe from promotional emails at any time. We may continue to send non-promotional messages necessary to complete transactions, provide customer service, or communicate important account or policy information.

To exercise a privacy right, contact us using the details below and describe your request. We may need to verify your identity before responding. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification. We will not discriminate against you for exercising an applicable privacy right.

If you are in the European Economic Area, United Kingdom, or another jurisdiction that provides this right, you may lodge a complaint with your local data protection authority. We encourage you to contact us first so that we can try to address your concern.

Children’s Privacy

Our shop is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Where local law requires a higher minimum age for consent, we do not knowingly process a child’s personal information without appropriate parental or guardian authorization. If you believe a child has provided us with personal information, please contact us so that we can investigate and delete it where required.

Third-Party Links

Our shop may contain links to websites or services operated by third parties. We are not responsible for their privacy, security, or content practices. We recommend reviewing the privacy policy of each third-party service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, legal requirements, or business practices. The revised version will be posted on the shop with a new effective date. If a change materially affects how we use personal information, we will provide additional notice where required by law.

Contact Us

For questions, privacy requests, or complaints, contact tianaproduct and its owner, TIANA SCOTT, by email at [email protected], by telephone at +15622712902, or by mail at 831 WALNUT STREET, 43604 TOLEDO, OH, United States.